ALL SALES FINAL • FREE SHIPPING ON US ORDERS ($100+)
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      TERMS

      SHIPPING INFORMATION

      Orders are processed and produced 2-3 days after purchase. It is then dropped off for shipping. Please allow 10 to 14 business days (14-21 for international shipping) from the order date to receive product.

      PLEASE NOTE: INTERNATIONAL PURCHASES ***

      **Due to different logistics surrounding ongoing pandemic and differing customs laws of countries, please note that there may be additional duties applied to the order, as The ‘Letics is not responsible for these additional fees. In the most extreme cases, shipping of the order will be delayed.**

      A tracking number will be attached to your shipping confirmation email informing you that your package has been shipped. Any questions or concerns please contact us: support@theletics.com

      *DISCLAIMER* 
      At checkout, we have an option for shipping insurance so if you believe your package is stolen or lost, you are able to file a claim and if approved, you can get your item resent to you. If not selected, keep in mind that The 'Letics is not responsible for items that are lost, stolen, or damaged. Any problems with regards to a SHIPPED item must be clarified with the shipping carrier.

       

      RETURNS & EXCHANGES
      * ALL SALES ARE FINAL *
      [UNLESS...]
      DAMAGES & ISSUES:

      Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. 

      EXCHANGES:

      Please contact us if you seek an exchange for an order you made with us. If your order is approved for an exchange, we will provide the return shipping label to you via email. Once we have emailed the return label, you will then have 30 days to return the original product. Once we have attained the original item within 30 days of receiving your return label, we will then mail you your new product. 

       

      PRIVACY

      **Please check the privacy policy link for full disclaimers**